Refund Policy

Return / Exchanges

All sales are final, and no refund or cancellation is allowed once payment is made or an order is confirmed. However, we accept returns only in the following exceptions:

• The item is defective or damaged upon arrival.
• An incorrect item was shipped to you.

To be eligible for an exchange or refund, all of the following must be met:

• Your request is made within 7 days of receiving the item.
• The item is unworn, unwashed, with tags attached, and in its original packaging.
• You provide your order number as proof of purchase.

Shipping for returns

Once your return request is approved, we'll share the return address with you. The return shipping cost is borne by the customer, and we are not responsible for the item until it is received back with us.

Sale items

Items purchased at a discounted or sale price are final sale and are not eligible for return or exchange unless defective.

What is not considered a manufacturing defect

• Slight colour variation from product photos due to lighting, screen display, or photography.
• Creases from folding or shipping.
• Slight transparency in light-coloured fabrics such as white or cream.
• A size allowance of +/- 2 cm from the listed measurements.

To submit a return or exchange request, please contact us via our Contact Us page or WhatsApp, with your order number and photos of the item. Requests are typically processed within 1–5 working days.